Refund policy

Your satisfaction is our first priority.

If any Dr Lewis Nutrition® product is not right for you, contact us within 90 days of delivery and we will refund your purchase in full. No hassles, no questions asked, and no hard feelings.

How to request a refund
Write to support@drlewisnutrition.com with your order number. You do not need to send back opened containers. If your order included unopened containers, we ask you to return those, and we will tell you how at the time of your request. The cost of return shipping is your responsibility. Once we receive the package, we will refund the full purchase price to your original payment method. If your order was only one opened container, then we will refund your full purchase price to your original payment method within five business days of approval.

Subscriptions
You may cancel a subscription at any time. Every shipment carries its own 90-day refund window, starting from the day that shipment was delivered.

Shipping charges and duties
Original shipping charges are refunded when an entire order is refunded. On international orders, customs duties and import taxes are set and collected by your own country, and we cannot refund them.

Damaged or incorrect orders
If your order arrives damaged, or you receive the wrong item, write to support@drlewisnutrition.com within 7 days of delivery with your order number and a photograph, and we will replace it at no cost to you. This faster path for damaged orders does not shorten your 90-day refund window.

If you have any questions about any of this go to support@drlewisnutrition.com, and a person will answer you.